Shipping policy
Shipping Policy
Thank you for shopping with Precious-Piece! We are committed to delivering your order as quickly and efficiently as possible. Below you’ll find all the details about our shipping process.
1. Shipping Destinations
We currently ship to the following regions:
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Europe (including Belgium, Netherlands, France, Germany, etc.)
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North America
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Africa
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Asia
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Other international destinations
If your country is not listed at checkout, please contact us at info@precious-piece-eyewear.com.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
3. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and chosen shipping method.
| Region | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Belgium | 1–3 business days | €4.99 (Free over €75) |
| Europe (EU) | 3–7 business days | €7.99 |
| North America | 5–10 business days | €12.99 |
| Africa & Asia | 7–15 business days | €15.99+ |
| International | 7–21 business days | Calculated at checkout |
Note: Delivery times may vary depending on customs processing and local postal services.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier's tracking portal.
5. Customs, Duties & Taxes
International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Precious-Piece is not responsible for these charges—these are the responsibility of the customer.
6. Undeliverable Packages & Address Errors
Please double-check your shipping address before placing your order. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment (additional fees may apply).
7. Questions or Concerns
If you have any questions about your shipment or need help with an order, feel free to contact us:
Email: info@precious-piece-eyewear.com
Phone: +32 495 85 61 41
Address: Antwerpen, België